We take great care to ensure all items are packed to a very high standard, so that your new purchase arrives in perfect condition.
All orders placed Monday - Friday before 3.30pm are dispatched the same day. Orders received after 3.30pm will be dispatched the next working day.
Orders placed Friday (after 3.30pm), Saturday or Sunday will be dispatched the following Monday (Unless on a Bank Holiday when orders are dispatched the next day, on Tuesday). Once your order has been dispatched, you will receive a dispatch confirmation email which will include your tracking reference number. Use this number to track your item right to your doorstep. Track your order with Royal Mail Below.
If, for any reason, your order is returned to us (e.g., incorrect address), then Hollins and Hollinshead Ltd will inform you immediately via email or phone call when the item is received. You will be given a choice as to whether the item is sent out again, or a refund is processed. Please note, for items that are undelivered through fault of the customer (e.g., incorrect address), Hollins and Hollinshead Ltd reserve the right to deduct our outwardly shipping fees from the refund total.